PCG Privacy Policy

1. Introduction

This Privacy Policy explains how Pocket Card Grading (“we”, “us”, “our”) collects, uses and protects your personal data when you use our website and services.

We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following data:

• Name

• Email address

• Contact details

• Submission/order information

• Payment details (processed securely via third-party providers)

• Website usage data (cookies, analytics)

3. How We Use Your Information

We use your data to:

• Process and manage grading submissions

• Communicate with you about your order

• Provide customer support

• Improve our website and services

• Comply with legal obligations

4. Payment Information

All payments are processed securely via third-party payment providers. We do not store or have access to your full payment details.

5. Data Sharing

We do not sell or rent your personal data.We may share information with:

• Payment providers

• Delivery/courier services

• Legal or regulatory authorities where required

6. Data Security

We take appropriate measures to protect your personal data from unauthorised access, loss, or misuse.

7. Data Retention

We retain your data only as long as necessary to fulfil our services and legal obligations.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction or deletion

• Restrict or object to processing

• Lodge a complaint with the ICO

9. Cookies

Our website may use cookies to improve user experience and analyse website traffic. You can control cookies via your browser settings.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: Admin@pocketcardgrading.co.uk

Business Name: Pocket Card Grading